Frictionless cross-border fulfillment for e-commerce

Fulfillment Services and Logistics for Online Stores

We make it faster, cheaper, and easier for you to sell across Europe

Trusted by

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What is fulfillment?

Fulfillment for e-commerce is the end-to-end logistics process for your online store

Entrust professionals with your logistics and gain more time to grow your e-commerce business. From storing goods, through shipping orders, to handling returns - we will fully take care of the logistics of your online store. Orders completed on time and without errors will increase the satisfaction of your customers, and flexible logistics billing will increase the profitability of your business. Do you want to enter foreign markets? We will be happy to help you with this. We handle orders for over 100 e-commerce brands from all over Europe and ship those orders to over 40 countries. Choose fulfillment, and gain easy access to European markets.

How does it work?

E-commerce fulfillment step by step

Step 1

Inbound

We inbound your stock within approx. 24 hours

Step 2

Warehousing

We store products according to your requirements, ensuring they are in perfect condition

Step 3

Pick & pack

All orders are sent to us automatically, we process them as they come in and pack them according to your guidelines

Step 4

Delivery

Fast order handling, 1-day delivery to Germany, we ship to 40+ countries

Step 5

Returns handling

When receiving a return, we check each product according to your instructions

Why Omnipack?

What you gain from working with Omnipack?

See why it's worth it

Lower logistics costs

You save on warehouse costs, hiring, technology, etc. - you only pay for the packages sent and the space your stock takes up

Guaranteed price levels

When prices around are rising quickly, you have a flat fee for all logistics services throughout the year

Fast parcel delivery

In Germany and Poland it only takes us 1 day, and the courier will pick up your parcel even after 8 PM

Error-free order processing and full support

With us, you can be sure that your customers will receive the right orders and our Merchant Support will assist you straight from our warehouse

The ability to scale your business without limits

We are experts in cross-border sales throughout Europe and beyond. We will deliver your parcels to 40+ countries

Dependability even during sales peaks

Our experience guarantees timely processing of orders even during busy periods such as Black Friday or Christmas

Grow your business

Scale your business without limits

Choose fulfillment, and gain easy access to European markets. We are experts in cross-border logistics. We will deliver your parcels to 40+ countries!

Get a free quote

Briefly about us

Omnipack in numbers

If we were to briefly describe what we do and how we operate, it would be these numbers.

2016

started supporting e-commerce growth

99,96%

perfect order ratio

40+ countries

where we deliver orders

5*

dedicated support directly from our warehouses

8 M

parcels sent

100%

satisfied merchants

24/7

access to your logistics data via our Merchant Portal

1-day delivery

to e.g. Germany, Poland and Czechia

2 warehouses

modern and eco-friendly (BREEAM and FSC certification) at key transport hubs

30 000 SQM OF WAREHOUSE SPACE

2 modern logistics centers

Warsaw - Nadarzyn

Close to the Warsaw Okęcie Cargo airport, the A2 motorway and the S8, S7 and S2 routes

Gorzow Wielkopolski

At the German-Polish border (130 km to Berlin, 100 km to Szczecin)

  • Modern and ecological warehouses

    Energy-saving and ecological class A fulfillment centers with BREEAM certification

  • Infrastructure tailored to the needs of e-commerce businesses from various industries

    Full logistics infrastructure for e-commerce fulfillment (e.g. fashion shelves, metal shelves, hangers, limited access zones, "high storage", etc.)

  • Certificates (including BIO-EKO)

    We can handle food products, cosmetics, health & beauty aids, and dietary supplements - including those of ecological origin: BIO-EKO

  • Close proximity to key transport hubs

    Fulfillment centers located in strategic points that guarantee quick shipment of parcels throughout Europe and globally

  • Multiple courier arrivals and late pickup

    Fulfillment centers are operating from 6 AM to 10 PM, and during sales peaks also on weekends. Orders can be packed and shipped the same day, couriers collect them even after 8 PM

  • Full automation and lower costs

    Fully automated fulfillment processes based on the latest technologies ensure maximum efficiency and translate directly into savings for you

  • Cleanliness and the safety of your products

    We take care of the cleanliness of the fulfillment centers and the condition of your products (HEPA filters, regular cleaning, controlled temperature). The highest level of security is ensured by 24/7 protection, monitoring and alarms

CROSS-BORDER E-COMMERCE

E-commerce fulfillment in Europe and across the globe

Thanks to our full cross-border infrastructure, shipping orders to foreign markets is possible from the very first day of cooperation:

we have already sent 8 million parcels

we offer order fulfillment to 40+ countries

1-day delivery to e.g. Germany and Poland

delivery in 1-4 days to other European countries

support in legal and tax matters (e.g. VAT / VAT OSS registration, customs clearance)

Tomek Kasperski

LET'S GET TO KNOW EACH OTHER

How did it start?

Tomek Kasperski

Founder & CEO

A veteran of the e-commerce industry

Scaled Westwing in the CEE region from zero to the largest player in home & living e-commerce

Discovered that Europe lacked logistics companies that support e-commerce growth - that's how Omnipack was born

E-commerce

E-commerce is in our DNA

We support over 100 online stores from various industries. Health and beauty, supplements, and fashion - these are the main areas of our specialization, but we do not limit ourselves to them. We have a complete logistics infrastructure that allows us to support e-commerce businesses from various segments and shipping to various countries. Omnipack offers fulfillment in Poland and abroad for dynamically developing online stores from many industries

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Logistics for ecommerce

Logistics for Fashion – we know how to do it right!

  • We have complete infrastructure that will keep your clothes, shoes and accessories in perfect condition

    (cardboard shelves, hangers, etc.)

  • We take care of the cleanliness of the warehouse and your products

    (HEPA filters, regular cleaning, quality control upon inbound, returns control, etc.)

  • We generate savings for you thanks to effective use of space

    (several SKUs in one place, solutions for fast-moving products, use of high storage, etc.)

  • We’re eco-friendly - eco-warehouses and eko-packaging materials

    (BREEAM and FSC certificates, recycling, segregation)

  • We pack orders according to your instructions

    (packaging instructions, branding, inserts)

  • We fully handle returns

    (we check products, refresh them if necessary, and get them ready to be resold)

MyBasic LaMania Olsen Bizuu
  • We have certificates proving that we can handle food products, cosmetics, health & beauty aids and dietary supplements

    -including those of ecological origin: BIO-EKO

  • We’re eco-friendly - eco-warehouses and eko-packaging materials

    (BREEAM and FSC certificates, recycling, segregation)

  • We generate savings for you thanks to effective use of space

    (several SKUs in one place, solutions for fast-moving products, use of high storage, etc.)

  • We control warehouse temperature

    (17-22℃)

  • We take care of the cleanliness of the warehouse and your products

    (HEPA filters, regular cleaning, quality control upon inbound, returns control, etc.)

  • We monitor expiration dates and product batches

    (products with the shortest expiration date leave the warehouse first - according to FEFO)

  • We pack orders according to your instructions

    (packaging instructions, branding, inserts)

Himalaya Wild Orientana Australian Bodycare
  • We have certificates proving that we can handle food products, cosmetics, health & beauty aids and dietary supplements

    -including those of ecological origin: BIO-EKO

  • We’re eco-friendly - eco-warehouses and eko-packaging materials

    (BREEAM and FSC certificates, recycling, segregation)

  • We generate savings for you thanks to effective use of space

    (several SKUs in one place, solutions for fast-moving products, use of high storage, etc.)

  • We control warehouse temperature

    (17-22℃)

  • We take care of the cleanliness of the warehouse and your products

    (HEPA filters, regular cleaning, quality control upon inbound, returns control, etc.)

  • We monitor expiration dates and product batches

    (products with the shortest expiration date leave the warehouse first - according to FEFO)

  • We pack orders according to your instructions

    (packaging instructions, branding, inserts)

Comfort Click Hunter and Gather Nikalab

Don't see the industry you’re interested in? No worries. Just ask. Reach out to us here!

TESTIMONIALS

Read what our customers say about Omnipack!

"As our logistics partner, Omnipack addresses our needs regarding constant sales growth and entering new online channels.

We chose Omnipack because of the possibility of integrating their platform with our logistics and accounting systems. Thanks to that solution, we can automate some of the order fulfillment processes and speed them up. Moreover, we value extraordinary care for packing our orders. At Bizuu, we pack them in 12 different ways (depending on the collection or amount of products in one order)."

"Our cooperation with Omnipack has been brilliant since the beginning of 2016.

Tomasz Skupieński

Co-owner

They offer a very quick response time to emails, flexibility on agreeing to terms, a clear price list, very fast implementation into two shops, impeccable dispatch of packages and no returns of damaged products during transport. I strongly recommend this company."

"Thanks to Omnipack we could accelerate our expansion into Eastern Europe.

Esben Kristoffersen

Co-owner

Omnipack’s professional work, setup and knowledge have enabled us to quickly add new markets to our e-commerce platform without worrying how to run the fulfillment setup."

"Wild has reached 80% growth since starting with Omnipack!

Freddy Ward

CEO

Omnipack has transformed the delivery experience for our European customers. They are a highly professional outfit that has executed our complex set-up seamlessly."

"We ran a tender and chose Omnipack in a competitive process.

Huzefa Motorwala

CEO

They presented a complete solution for our needs - both from tech and operations perspectives. They are flexible, reasonably priced and strongly support scaling of our business across Europe. It’s real fun to work with them!"

We have been trusted by 100+ online stores! See all the reviews!

INTEGRATIONS FOR ONLINE SALES PLATFORMS

Easy integration with e-commerce sales platforms

We provide an API that allows you to easily integrate our WMS system with your store - regardless of which sales platform you use. We are also constantly developing a database of dedicated integrations. Thanks to system integration, orders placed by your customers are sent to us automatically - you do not have to perform any additional actions. Our team takes care of order fulfillment as those orders come in. You can always track the progress of work in the Merchant Portal.

Learn more about online integrations

ACCESS TO MARKETPLACES

Fulfillment of orders placed on marketplaces

We offer e-commerce fulfillment services for orders sold on marketplaces. We handle those orders according to your guidelines and the restrictions of each marketplace.

Don't see the marketplace you’re interested in? No worries. Just ask. Reach out to us here!

WIDE RANGE OF COURIERS AT THE BEST PRICES

The largest courier companies in one place

Working with Omnipack, you can offer your customers more delivery options at the best prices.

TIPS FOR E-COMMERCE

Knowledge Pack
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E-commerce in Germany: market overview, legal aspects, highlights
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Selling online to the German market makes sense because of its size but there are a few things you sh...

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Focus on sales,
leave logistics to us

Get a free quote