Frictionless cross-border fulfillment for e-commerce
Fulfillment Services and Logistics for Online Stores
We make it faster, cheaper, and easier for you to sell across Europe
Trusted by
Fulfillment for e-commerce is the end-to-end logistics process for your online store
Entrust professionals with your logistics and gain more time to grow your e-commerce business. From storing goods, through shipping orders, to handling returns - we will fully take care of the logistics of your online store. Orders completed on time and without errors will increase the satisfaction of your customers, and flexible logistics billing will increase the profitability of your business. Do you want to enter foreign markets? We will be happy to help you with this. We handle orders for over 100 e-commerce brands from all over Europe and ship those orders to over 40 countries. Choose fulfillment, and gain easy access to European markets.
How does it work?
E-commerce fulfillment step by step
Step 1
Inbound
We inbound your stock within approx. 24 hours
Step 2
Warehousing
We store products according to your requirements, ensuring they are in perfect condition
Step 3
Pick & pack
All orders are sent to us automatically, we process them as they come in and pack them according to your guidelines
Step 4
Delivery
Fast order handling, 1-day delivery to Germany, we ship to 40+ countries
Step 5
Returns handling
When receiving a return, we check each product according to your instructions
Why Omnipack?
What you gain from working with Omnipack?
See why it's worth it
Lower logistics costs
You save on warehouse costs, hiring, technology, etc. - you only pay for the packages sent and the space your stock takes up
Guaranteed price levels
When prices around are rising quickly, you have a flat fee for all logistics services throughout the year
Fast parcel delivery
In Germany and Poland it only takes us 1 day, and the courier will pick up your parcel even after 8 PM
Error-free order processing and full support
With us, you can be sure that your customers will receive the right orders and our Merchant Support will assist you straight from our warehouse
The ability to scale your business without limits
We are experts in cross-border sales throughout Europe and beyond. We will deliver your parcels to 40+ countries
Dependability even during sales peaks
Our experience guarantees timely processing of orders even during busy periods such as Black Friday or Christmas
Grow your business
Scale your business without limits
Choose fulfillment, and gain easy access to European markets. We are experts in cross-border logistics. We will deliver your parcels to 40+ countries!
Get a free quote
Briefly about us
Omnipack in numbers
If we were to briefly describe what we do and how we operate, it would be these numbers.
2016
started supporting e-commerce growth
99,96%
perfect order ratio
40+ countries
where we deliver orders
5*
dedicated support directly from our warehouses
10 M
parcels sent
100%
satisfied merchants
24/7
access to your logistics data via our Merchant Portal
1-day delivery
to e.g. Germany, Poland and Czechia
2 warehouses
modern and eco-friendly (BREEAM and FSC certification) at key transport hubs
30 000 SQM OF WAREHOUSE SPACE
2 modern logistics centers
Close to the Warsaw Okęcie Cargo airport, the A2 motorway and the S8, S7 and S2 routes
At the German-Polish border (130 km to Berlin, 100 km to Szczecin)
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Modern and ecological warehouses
Energy-saving and ecological class A fulfillment centers with BREEAM certification
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Infrastructure tailored to the needs of e-commerce businesses from various industries
Full logistics infrastructure for e-commerce fulfillment (e.g. fashion shelves, metal shelves, hangers, limited access zones, "high storage", etc.)
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Certificates (including BIO-EKO)
We can handle food products, cosmetics, health & beauty aids, and dietary supplements - including those of ecological origin: BIO-EKO
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Close proximity to key transport hubs
Fulfillment centers located in strategic points that guarantee quick shipment of parcels throughout Europe and globally
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Multiple courier arrivals and late pickup
Fulfillment centers are operating from 6 AM to 10 PM, and during sales peaks also on weekends. Orders can be packed and shipped the same day, couriers collect them even after 8 PM
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Full automation and lower costs
Fully automated fulfillment processes based on the latest technologies ensure maximum efficiency and translate directly into savings for you
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Cleanliness and the safety of your products
We take care of the cleanliness of the fulfillment centers and the condition of your products (HEPA filters, regular cleaning, controlled temperature). The highest level of security is ensured by 24/7 protection, monitoring and alarms
CROSS-BORDER E-COMMERCE
E-commerce fulfillment in Europe and across the globe
Thanks to our full cross-border infrastructure, shipping orders to foreign markets is possible from the very first day of cooperation:
we have already sent 10 million parcels
we offer order fulfillment to 40+ countries
1-day delivery to e.g. Germany and Poland
delivery in 1-4 days to other European countries
support in legal and tax matters (e.g. VAT / VAT OSS registration, customs clearance)
LET'S GET TO KNOW EACH OTHER
How did it start?
Tomek Kasperski
Founder & CEO
A veteran of the e-commerce industry
Scaled Westwing in the CEE region from zero to the largest player in home & living e-commerce
Discovered that Europe lacked logistics companies that support e-commerce growth - that's how Omnipack was born
E-commerce is in our DNA
We support over 100 online stores from various industries. Health and beauty, supplements, and fashion - these are the main areas of our specialization, but we do not limit ourselves to them. We have a complete logistics infrastructure that allows us to support e-commerce businesses from various segments and shipping to various countries. Omnipack offers fulfillment in Poland and abroad for dynamically developing online stores from many industries
Logistics for Fashion – we know how to do it right!
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We have complete infrastructure that will keep your clothes, shoes and accessories in perfect condition
(cardboard shelves, hangers, etc.)
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We take care of the cleanliness of the warehouse and your products
(HEPA filters, regular cleaning, quality control upon inbound, returns control, etc.)
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We generate savings for you thanks to effective use of space
(several SKUs in one place, solutions for fast-moving products, use of high storage, etc.)
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We’re eco-friendly - eco-warehouses and eko-packaging materials
(BREEAM and FSC certificates, recycling, segregation)
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We pack orders according to your instructions
(packaging instructions, branding, inserts)
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We fully handle returns
(we check products, refresh them if necessary, and get them ready to be resold)
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We have certificates proving that we can handle food products, cosmetics, health & beauty aids and dietary supplements
-including those of ecological origin: BIO-EKO
-
We’re eco-friendly - eco-warehouses and eko-packaging materials
(BREEAM and FSC certificates, recycling, segregation)
-
We generate savings for you thanks to effective use of space
(several SKUs in one place, solutions for fast-moving products, use of high storage, etc.)
-
We control warehouse temperature
(17-22℃)
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We take care of the cleanliness of the warehouse and your products
(HEPA filters, regular cleaning, quality control upon inbound, returns control, etc.)
-
We monitor expiration dates and product batches
(products with the shortest expiration date leave the warehouse first - according to FEFO)
-
We pack orders according to your instructions
(packaging instructions, branding, inserts)
-
We have certificates proving that we can handle food products, cosmetics, health & beauty aids and dietary supplements
-including those of ecological origin: BIO-EKO
-
We’re eco-friendly - eco-warehouses and eko-packaging materials
(BREEAM and FSC certificates, recycling, segregation)
-
We generate savings for you thanks to effective use of space
(several SKUs in one place, solutions for fast-moving products, use of high storage, etc.)
-
We control warehouse temperature
(17-22℃)
-
We take care of the cleanliness of the warehouse and your products
(HEPA filters, regular cleaning, quality control upon inbound, returns control, etc.)
-
We monitor expiration dates and product batches
(products with the shortest expiration date leave the warehouse first - according to FEFO)
-
We pack orders according to your instructions
(packaging instructions, branding, inserts)
Don't see the industry you’re interested in? No worries. Just ask. Reach out to us here!
Read what our customers say about Omnipack!
"As our logistics partner, Omnipack addresses our needs regarding constant sales growth and entering new online channels.
We chose Omnipack because of the possibility of integrating their platform with our logistics and accounting systems. Thanks to that solution, we can automate some of the order fulfillment processes and speed them up. Moreover, we value extraordinary care for packing our orders. At Bizuu, we pack them in 12 different ways (depending on the collection or amount of products in one order)."
"Our cooperation with Omnipack has been brilliant since the beginning of 2016.
They offer a very quick response time to emails, flexibility on agreeing to terms, a clear price list, very fast implementation into two shops, impeccable dispatch of packages and no returns of damaged products during transport. I strongly recommend this company."
"Thanks to Omnipack we could accelerate our expansion into Eastern Europe.
Omnipack’s professional work, setup and knowledge have enabled us to quickly add new markets to our e-commerce platform without worrying how to run the fulfillment setup."
"We ran a tender and chose Omnipack in a competitive process.
They presented a complete solution for our needs - both from tech and operations perspectives. They are flexible, reasonably priced and strongly support scaling of our business across Europe. It’s real fun to work with them!"
"Omnipack currently supports our company in terms of warehousing goods and handling B2B & B2C orders.
Acceptance of deliveries and shipment of orders is carried out on time. When problems arise, we get full support in solving them. Our cooperation so far has shown that Omnipack is a great business partner that treats its obligations towards clients with full attention."
We have been trusted by 100+ online stores! See all the reviews!
INTEGRATIONS FOR ONLINE SALES PLATFORMS
Easy integration with e-commerce sales platforms
We provide an API that allows you to easily integrate our WMS system with your store - regardless of which sales platform you use. We are also constantly developing a database of dedicated integrations. Thanks to system integration, orders placed by your customers are sent to us automatically - you do not have to perform any additional actions. Our team takes care of order fulfillment as those orders come in. You can always track the progress of work in the Merchant Portal.
Your shop or other platform
Connection by API
Learn more about online integrations
ACCESS TO MARKETPLACES
Fulfillment of orders placed on marketplaces
We offer e-commerce fulfillment services for orders sold on marketplaces. We handle those orders according to your guidelines and the restrictions of each marketplace.
Don't see the marketplace you’re interested in? No worries. Just ask. Reach out to us here!
WIDE RANGE OF COURIERS AT THE BEST PRICES
The largest courier companies in one place
Working with Omnipack, you can offer your customers more delivery options at the best prices.
