CROSS-BORDER E-COMMERCE FULFILLMENT

Cross-border fulfillment for eCommerce – easily expand across Europe with frictionless logistics solutions

We’re experts in cross-border fulfillment for e-commerce, making it effortless for online stores to sell across Europe and ship worldwide. With fast deliveries, frictionless logistics, and full support, we help you scale without borders.

40+ markets where we deliver orders

1-day delivery to Germany (1-4 days to other EU countries)

33 marketplaces and retailers

Full support in legal and tax matters

Ready to scale your business and reach new markets? See how we can help your brand grow!

CHALLENGES IN CROSS-BORDER E-COMMERCE

The challenge: what’s stopping your eCommerce growth and reaching international customers?

Without the right cross-border fulfillment strategy, cross-border sales can quickly become costly and complex. Here are the key challenges e-commerce brands must overcome:

The good news? You don’t have to figure it out alone.

Omnipack takes care of cross-border fulfillment for you – reducing handling and shipping costs, simplifying operations, optimizing processes, and ensuring a seamless online shopping experience for your customers.

Higher costs of shipping and selling internationally

Cross-border deliveries are significantly more expensive than domestic ones, eating into your margins.

Slow & unpredictable delivery times

Long transit routes and customs delays make it hard to promise fast shipping, leading to abandoned carts.

Complicated returns process

Customers demand hassle-free returns, but managing international returns can be costly and time-consuming.

Strict marketplace logistics requirements

Selling on platforms like Amazon or Zalando requires meeting strict packaging and shipping standards – or risk penalties.

Legal & tax complexities

Navigating VAT, customs clearance procedures, and regulatory compliance in multiple countries can be overwhelming.

BENEFITS OF WORKING WITH OMNIPACK

Cross-border fulfillment made simple – end-to-end logistics solution

At Omnipack, we handle every aspect of your cross-border eCommerce order fulfillment, allowing you to focus on growing your online store globally.

Fast shipping across Europe

Our fulfillment centers are strategically located near major transport hubs, enabling fast cross-border shipping to over 40 countries. We ensure 1-day delivery to Germany, Czechia, and Poland, and 1-4 day delivery to other European countries. With a wide range of couriers visiting our fulfillment centers multiple times a day, your parcels leave the warehouse quickly and efficiently.

Cost-effective logistics solution

We leverage high shipping volumes to negotiate favorable rates with all major couriers, passing on the cost savings to you and your customers. Thanks to our strategically located fulfillment centers in Central Europe, we can easily access all European countries. Shorter distances mean lower delivery rates, helping your eCommerce business stay competitive and cost-efficient.

Higher profitability of your online store

You don’t need a warehouse abroad to offer fast and reliable service. With Omnipack’s localized fulfillment in Poland, you get the same level of service and speed at a lower cost compared to Western European warehouses, boosting the profitability of your online store.

33 marketplaces and retailers

We partner with 33 major marketplaces and retailers, including Amazon (AVO and FBA models), Zalando, eBay, H&M, Sephora, Douglas, and more. We handle orders according to your guidelines and the specific requirements of each marketplace and retailer, ensuring smooth and efficient cross-border fulfillment.

Tailored solutions to meet the expectations of international customers

Each target market has different expectations, and we help you meet them to guarantee a top customer experience. We offer a wide range of couriers, allowing your customers to choose the best option in specific regions. Additional services include COD (cash-on-delivery), express shipping, eco-friendly packaging, and more.

Local return management

We make cross-border returns hassle-free with a local return address in Germany. This eliminates concerns about higher return costs for your German customers and adds convenience, building trust and enhancing the shopping experience.

Customs clearance and tax support

While we handle order fulfillment and cross-border strategy, our trusted partners assist with navigating complex legal and tax requirements for cross-border transactions. Whether it’s VAT registration, VAT OSS, or customs procedures (customs regulations), they offer guidance and solutions to ensure compliance across borders, letting you focus on your business growth.

More time to focus on your e-commerce business

By outsourcing international fulfillment to Omnipack, you eliminate the logistical burden of reaching new markets and free up valuable time. This allows you to concentrate on growing other areas of your eCommerce business, such as marketing and sales.

WARUM LOKALISIERTES FULFILLMENT IN POLEN WÄHLEN?

Localized fulfillment strategy

Fast shipping is no longer a luxury – it’s an expectation. Omnipack helps you meet customer demands and reach international markets with speed and reliability.

2 fulfillment centers

strategically located in Central Europe for fast access to all European markets

Error-free handling

with a 99.96% perfect order ratio, consumers get exactly what they ordered, ensuring top customer experience

Fast shipping

couriers visit our fulfillment centers multiple times per day for quick parcel dispatch

One central hub

no need to split stock across multiple warehouses; you serve all customers from our central European location

Your products reach customers quickly and with no errors, ensuring customer satisfaction.

1-day delivery

to Germany, Poland, and Czechia

1-4 day delivery

to all other EU countries

ERFOLG IN DEUTSCHLAND

Omnipack is your partner for success in Germany

Germany is a key market for eCommerce, and Omnipack is the #1 fulfillment choice for German online brands and those shipping to Germany.

1-day delivery to Germany – with a fulfillment center located at the German-Polish border, we offer the same speed as German providers at a fraction of the cost (30-40% savings).

61%

of our eCommerce clients ship to Germany

86%

of German merchants trust Omnipack for cross-border fulfillment

From our local warehouses in Poland we match the standard fulfillment services businesses expect in Germany:

Klein Paket starting at 2 EUR – a cost-effective shipping option with DHL tracking for small items

German label that helps build trust among your customers and brand loyalty

German return address for easy and cheaper returns (especially vital for fashion, where return rates can reach 30%)

INTERNATIONAL DELIVERY

Cross-border shipping

The largest courier companies in one place

Working with Omnipack means access to a wide network of couriers across Europe and worldwide. We partner with all the major courier companies, allowing you to offer your customers more delivery options at the best prices.

Low courier rates

We ship a high volume of parcels, which enables us to negotiate very competitive rates with couriers. You’ll benefit from lower prices and excellent value. Plus, our rates remain fixed throughout the year, so you won’t have to worry about fluctuating costs.

You can keep your current contracts

If your business already has contracts with specific couriers in specific regions, no problem. We’ll work with them to ship your parcels, so there’s no need to change your existing agreements.

Fast delivery to markets abroad

Our high shipping volume ensures that couriers visit our fulfillment centers multiple times a day. This means we can quickly organize parcel pickups and ensure fast dispatch from our warehouses so that you can offer an unmatched customer experience.

We suggest the best solutions

By working with multiple couriers, we can optimize your shipping and fulfillment strategy based on the most competitive rates for different countries. For example, we might use one courier for shipments within Poland, another for deliveries to Germany, and a third for shipments to France.

WIDE RANGE OF COURIERS AT THE BEST PRICES

The largest courier companies in one place

Working with Omnipack, you can offer your customers more delivery options at the best prices.

LOCALIZED FULFILLMENT STEP-BY-STEP

How does cross-border fulfillment work?

Step 1

Inbound

We inbound your stock within approx. 24 hours ensuring smooth operations and full support

Step 2

Warehousing

We stock products according to your requirements, guaranteeing they are in perfect condition

Step 3

Pick & Pack

All orders are sent to us automatically, we process them as they come in and pack them according to your brand guidelines

Step 4

Delivery to target markets

Fast order handling, 1-day delivery to Germany, we ship to 40+ countries across the world

Step 5

Returns handling

When receiving a return, we check each product according to your instructions and prepare it for resale

E-COMMERCE

Focus on sales – leave logistics to us

Let us take logistics completely off your shoulders. We know that every minute spent on logistics is time you could be using to grow your product, brand, sales, and marketing.

Partnering with us means you can concentrate on expanding your eCommerce business and reaching international markets without the stress of managing cross-border fulfillment. From warehousing to order processing and shipping, we handle it all seamlessly, giving you peace of mind.

We make international expansion faster, cheaper, and easier. Ready to scale your business with cross-border eCommerce?

FAQ

Frequently asked questions

  • What exactly is cross-border fulfillment?

    It means your online store can sell and ship orders to customers in other countries – without you having to figure out all the logistics yourself.

    Here’s how it works: your products are stored in a fulfillment center (an outside warehouse), and when someone orders from another country, a fulfillment partner picks, packs, and ships it for you. They also handle returns, make sure everything meets marketplace rules (like Amazon or Zalando), and connect you to partners who help with VAT and customs.

    At Omnipack, we do all of that – we’re experts in cross-border fulfillment for eCommerce. We deliver to 40+ countries – and we do it fast, with 1-day shipping to Germany and 1-4 days to other European countries. So instead of worrying about logistics, you can focus on growing your business.

  • What should I consider when choosing a fulfillment partner for cross-border e-commerce?

    Look for a partner that offers fast international shipping, a wide range of courier options – and does it all at competitive prices.

    Speed is important, but so is cost. For example, a warehouse in Western Europe might offer quick delivery to France or Germany, but the rates can be high. A smarter choice is a fulfillment center in Central Europe – like Poland – where you still get fast access to key markets, but with shipping costs that are 30-40% lower.

    Having multiple courier options is another must-have. It means your partner can choose the best option for each country – maybe Courier A is cheaper for Spain, while Courier B is faster for the UK. That flexibility helps keep your delivery times short and your costs down.

    At Omnipack, we check all these boxes – fast and affordable shipping, flexible courier choices, and full support when you're selling through international marketplaces or retailers. So you can grow your business without worrying about cross-border logistics.

  • How are international returns handled?

    Customers expect easy returns – but managing them across borders on your own can get expensive and messy. That’s where a good fulfillment partner makes all the difference.

    At Omnipack, we keep cross-border returns simple. For example, we give your customers in Germany a local return address, so they’re not stuck paying high international shipping fees. Once the return arrives, we check the product according to your instructions and prep it for resale – saving you time and money.

    With smooth, local-like returns, you build trust and keep shoppers coming back.