Supplements Fulfillment
Fulfillment of B2C and B2B orders for 100+ e-commerce brands
8 million parcels sent to 40+ countries
19% of merchants from the supplements industry
HOW IT WORKS?
The supplements fulfillment process
Step 1
Inbound
It takes us approximately 24 hours to inbound your vitamins and supplements (including food, wellness products, vitamin products, dietary supplements, health and beauty products) at our fulfillment center. Using EAN and SSCC codes allows us to accelerate the supplement fulfillment service, reducing inbound time by 93%.
Step 2
Warehousing
Our vitamin order fulfillment service and warehouse facilities are tailored to support every vitamin and supplement business. We ensure that dietary supplements and vitamins are stored in compliance with all specifications, maintaining their top condition.
Step 3
Pick and Pack
After seamless integration, orders are automatically routed to us, and we handle the fulfillment process. All supplement products are packed following your specifications and industry trends, including branded packaging, to provide an exceptional customer experience.
Step 4
Delivery
As a leading fulfillment company, we guarantee prompt supplement order fulfillment, ensuring that your supplement products are delivered swiftly to over 40 countries. Your supplements can reach customers in Germany within 1 day, and other European destinations within 1-4 days.
Step 5
Supplement returns processing
We inspect all returned supplement products based on your guidelines, verifying details such as unbroken seals and complete contents. Our efficient return processing facilitates quick refunds, enhancing customer satisfaction. We then prepare the supplements for resale.
We're fulfillment experts for the supplement industry
We're your supplement fulfillment partner
As one of the leading third-party fulfillment providers, we manage every facet of the order fulfillment process, delivering cost efficiency, fast shipping, and an exceptional customer experience.
Inspections of vitamins and supplements
At the inbound stage, we can inspect vitamins and supplements to ensure they arrive in perfect condition from the supplement manufacturers and are ready for delivery to your end customers.
Efficient use of space
We optimize storage by consolidating multiple SKUs within a single storage unit, ensuring space is utilized efficiently and reducing your fulfillment costs.
Controlled temperature
We maintain warehouse temperatures between 17-22°C to ensure that your supplements are stored under optimal conditions and meet all your unique requirements.
Cleanliness of vitamins and dietary supplements
We clean our fulfillment centers on a regular basis and use HEPA filters to ensure your vitamins and supplements remain dust-free. Thanks to this they arrive in pristine condition to your end customers.
Manage shelf-life effectively
We track expiration dates and batch numbers meticulously, ensuring that supplements with the earliest expiration dates are dispatched first, in accordance with the FEFO principle. Our expiration tracking process helps you avoid expired inventory and costly product recall.
Branded packaging and custom packaging
We customize order packaging to specifications of all ecommerce businesses, including diverse packaging methods, branding, samples, inserts, and eco-friendly options.
Fast shipping
We provide swift and dependable shipping to over 40 countries, utilizing a broad network of courier services throughout Europe. As a leading fulfillment company we also assist in selecting the fastest options that help reduce shipping costs.
B2B & MARKETPLACE
B2B supplement fulfillment services
We are your go-to supplement fulfillment center, adeptly catering to both B2C and B2B sales channels.
Omnipack helps brands start selling to retailers and marketplaces throughout Europe. We manage B2B orders with precision, adhering to the stringent requirements of each retailer and marketplace, thereby minimizing errors and avoiding extra costs related to returns processing.
B2B shipping to retailers and marketplaces
Don't see the retail chain or marketplace you’re interested in? No worries. Just ask. Reach out to us here!
WHAT WE VALUE
Eco-friendly logistics for your supplement store
Two modern and ecological warehouses
BREEAM and FSC certifications, waste segregation and recycling, water-regulating valves, submeters for utility monitoring, and energy-efficient LED lighting.
CO2 emission reduction thanks to location
Our fulfillment centers are strategically located near highways and courier hubs, minimizing delivery times and distances, which helps reduce CO2 emissions.
Sustainable packaging materials
We use 100% recyclable boxes, biodegradable fillers and tapes, FSC-certified paper instead of foil, and compostable courier labels.
BIO-ECO certificates for a vitamin and supplement business
We hold BIO-ECO certifications, ensuring our capability to handle food products, cosmetics, health and beauty products, skincare items, and dietary supplements, vitamin products - including those of ecological origin.
Benefits
Benefits of Omnipack order fulfillment
30-40% lower costs
We know that using cost effective solutions plays a significant role in business (and that also includes health and beauty business). With Omnipack health and beauty fulfillment you are guaranteed competitive pricing, without hidden fees. You save on warehouse costs, hiring, technology, couriers, packaging materials, and more. Price levels are guaranteed throughout the year.'),
Fast delivery
We ensure fast supplement fulfillment and swift shipping so your customers receive their supplements as quickly as possible. In Germany and Poland, order processing and shipping take just 1 day (1-4 days in other European countries). Couriers collect orders even after 8 PM.
Flexibility and scalability
Working with Omnipack you get flexible supplements fulfillment services - you only pay for the packages shipped to your customers and the storage space your inventory occupies. You’re billed for what you use today, not for what you might need a year from now as your business expands.
Cross-border expansion
With Omnipack, you gain easy access to over 40 countries, including Europe and beyond. We're fully prepared for your business growth - ready to handle increased demand and accommodate your large volumes.
Dependability even during seasonal spikes
With a 99.96% order accuracy rate, we ensure meticulous handling and timely shipping of your orders, allowing you to effectively serve customers and capitalize on sales peaks. At all times you'll be able to check your order status in our customer portal.
CASE STUDIES
Discover how supplement e-commerce brands grow with us
CASE STUDY
Amazon logistics for a supplement manufacturer. AAVALABS Case Study
From a family business to a global company. AAVALABS is a Finnish manufacturer of dietary supplements that, by joining forces with Omnipack, is conquering all of Europe. See what the Fulfillment by Amazon process looks like and check how you too can overcome post-Brexit bureaucracy, with the support of a logistics operator.
Read this Case Study
CASE STUDY
We Are Wild partners with Omnipack to meet post-Brexit shipping challenges
Read about how We Are Wild cut shipping costs, outsourced a non-core part of their business and increased customer satisfaction by working with a logistics expert.
Read this Case Study
CASE STUDY
Botanics, Dermocosmetics and Logistics. Case study: Kamedis
Kamedis, a global cosmetics brand, was looking for a logistics partner that could help them grow their sales in the EU. Teaming up with Omnipack was just what they needed. Read about our dedicated solutions for cosmetics brands.
Read this Case StudyInterested to see more of our success stories?