Junior Operations Specialist - Gorzów Wielkopolski

Gorzów Wielkopolski

If you are looking for a place where you can grow professionally and satisfy your passion for eCommerce under the guidance of the best specialists in this field, you are in the right place! Omnipack was named as the hottest scaleup in Poland according to TNW in 2021!

Omnipack is a leader in the logistics market for eCommerce in Poland. Every day we support over 100 online stores with comprehensive order fulfillment. Our clients are stores in the beauty, fashion and supplement industries, including La Mania, Bizuu, Aavalabs, Femi Stories and Naoko. Thanks to us, our clients can focus on the development of their business without worrying about the quality of warehousing, timely shipments to their customers, and handling returns.

We believe that it is possible to mix things up in the logistics industry - in a few years we plan to conquer Europe, and we have an appetite for much more.


Position description:

Due to our dynamic development, we are currently looking for a Junior Operations Specialist for the Omnipack team to support our Merchant Support department in its daily challenges with his or her experience and enthusiasm for work.

The person in this position will be responsible for contact, support and assistance in solving logistical and other problems for our clients. We want our clients to be satisfied with our services and we need you to help us in this!

If the eCommerce industry fascinates you, you like people, you are responsible and on time, this position is perfect for you!

We’re looking for someone who is:

  • Responsible - you meet your obligations and deadlines
  • Forward-thinking - you’re not afraid of change and you can adapt to new circumstances
  • Creative - as a startup, we value those who can take the initiative and propose unconventional solutions
  • Transparent - at Omnipack, we are honest with each other at every stage and we expect the same from our colleagues

What we expect from you:

  • Knowledge of Microsoft Excel and an analytical mind
  • Willingness to learn new skills and develop
  • Ingenuity and the ability to propose your own solutions
  • Openness and communication - we are a harmonious, supportive team, so we are looking for a person who likes to work in a similar way
  • Communicative English (min. B2)

Nice to have:

  • Experience in logistics or warehousing
  • Experience in client support and relationship management

What you will do at Omnipack:

  • Provide solutions and the best experience to our business clients based on available materials and tools in the field of logistics processes and more
  • Support our clients in implementing improvements and new processes
  • Build and maintain long-term relationships with business clients, including online meetings
  • Create reports and statements of daily operations for customers according to their needs
  • Use the ability to solve problems, especially in non-standard cases that require an individual approach and creativity
  • Collaborate with other Omnipack teams and escalate to them problems that require action on their part
  • Daily support for clients in Polish and English, both by email and by phone

What we offer you:

  • Your health is important to us, so you can count on private medical care from Enel-Med.
  • Flexible form of employment.
  • Our office in the center of Warsaw - well-equipped, modern and with a beautiful view of the city skyline.
  • A welcoming office environment with a well-equipped kitchen with fruit, tea or various snacks, but most of all people who create a good and friendly atmosphere. 
  • A great team of experts who believe that together we can build one of the best companies in the logistics industry.


Don’t wait — apply today! 



Please include in your CV the following clause: “I agree to the processing of personal data contained in my job offer for the needs necessary to carry out the recruitment process conducted by Omnipack sp. o.o. based in Warsaw, at Aleje Jerozolimskie 81, 02-001 Warszawa “and” At the same time I agree to the processing of my personal data by the advertiser on the needs of future recruitment.” if you want to participate in future recruitment processes.

Interested? Join us now!

Apply now

Interested? Join us now!

Apply now
Logistics trends to look for in 2022

2022 will be an eventful year in the logistics industry. Read our post to learn what trends will make...

Read more
Handing returns at Omnipack

Returns are one of the most challenging issues for any online retailer. A fulfillment partner can take this burden off you and let you focus on what you do b...

Read more
How Omnipack helps online stores to be eco-friendly

As a logistics partner, Omnipack can deliver much more than you might think. This includes supporting...

Read more
How to avoid the Brexit bureaucratic bottleneck?

Brexit is here and there are lots of new rules that apply if you’re a UK ecommerce business looking t...

Read more
What is last-mile delivery?

Have you ever wondered about all the possible ways to optimize the very last stage of the delivery process known as last-mile delivery? You will need an effi...

Read more
5 logistics improvements your customers will love

The importance of logistics in corporate structures grows. Today, it’s not just about packaging a par...

Read more
How to build a crisis-proof eCommerce business?

Check what 3 elements you need to take care of to make your eCommerce crisis-proof.

Read more