Implementation Manager


Omnipack is a full-stack fulfillment provider for eCommerce. Why full-stack? Because we run our own operations and own technology. Every day, we support over 100 companies in delivering Amazon-grade customer experience, regardless of their scale, without investing in logistics. We believe fulfillment for eCommerce is ripe for disruption, as old guard logistics companies do not understand the needs of digital natives. We are already a market leader in CEE, and in the coming years, we will conquer Europe.

Today, facing rapid company growth, we are looking for an experienced and independent Implementation Manager. If you believe in eCommerce potential, your priority is professional development and you want to have a real impact on business development by creating valuable products with the support of our own Tech Team - join us!

Your team:

You will be a part of the Product team consisting of product managers, business analysts and integration specialists. This team is responsible for shaping Omnipack digital products as well as our offer and standard service definition. We are fully autonomous and set our goals using outcomes, not outputs. You will report directly to the Head of Product.

You will work closely with the Agile team to deliver outstanding value by strengthening Omnipack integration capabilities and partnerships as well as understanding and building custom integration solutions for our customers. You will serve as a subject matter expert and a product owner for the team by soliciting integration requirements and prioritizing team backlog.

Key challenges ahead of you:

  • Partnerships & Strategy: Which shops, marketplaces and integrators should we integrate with and how to maximize the integrations’ impact on our value proposition?
  • Interoperability standard definition: what integration capabilities should be a part of our standard service?
  • Custom integrations: how can we bring value to our customers with custom solutions?

You will make impact by:

  • Leading new e-Commerce implementations and managing integration projects end-to-end
  • Documenting business processes and requirements for IT solutions
  • Designing the integrations- Serve as the technical consultant for our merchants during the sales and onboarding phases, ensuring the technical integrity and quality of integrations
  • Collaborating with Product and Technical engineers to continuously improve the integration workflows
  • Representing Omnipack in partnering with 3rd party integrators and vendors
  • Specifying requirements for software development team 

What are we looking for in candidates:

  • At least 3 years of experience as Implementation specialist, technical project manager, product owner or similar role
  • Ability to work independently, taking ownership for end-to-end process and service delivery
  • Strong analytical and problem-solving skills
  • Proficiency  in working with APIs
  • Ability to proactively identify and communicate risks and opportunities
  • Experience working in complex IT projects following Scrum/Agile methodology
  • Experience in JIRA and Confluence or similar tools
  • Understanding of e-commerce market landscape is a plus
  • Skills in process flow mapping  is a plus

What makes us special:

  • True autonomy: we are  accountable, independent people who want to build value
  • Outcomes over outputs: it’s you who tell us how to impact key metrics
  • Business maturity:  we have a proven track record in building market competitiveness

What we offer:

  • Your health is important to us, so you can count on private medical care.
  • Hybrid work model - we work both from the office and from home.
  • Flexible form of employment.
  • Our office in the center of Warsaw - well-equipped, modern and with a beautiful view of the city skyline.
  • A welcoming office environment with a well-equipped kitchen with fruit, tea or various snacks, but most of all people who create a good and friendly atmosphere. 
  • A great team of experts who believe that together we can build one of the best companies in the logistics industry


Please include in your CV the following clause: “I agree to the processing of personal data contained in my job offer for the needs necessary to carry out the recruitment process conducted by Omnipack sp. o.o. based in Warsaw, at Aleje Jerozolimskie 81, 02-001 Warszawa “and” At the same time I agree to the processing of my personal data by the advertiser on the needs of future recruitment.” if you want to participate in future recruitment processes.

Interested? Join us now!

Apply now

Interested? Join us now!

Apply now
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